Privacy Policy

Effective date: April 15, 2026 · Last updated: April 15, 2026

shooff ("we", "us", "our") is a privacy-first media management application for macOS. This Privacy Policy describes what information we collect, how we use it, and the rights you have regarding your data. By installing or using shooff or visiting shooff.my, you agree to the practices described below.

1. Summary

2. Information we collect

2.1 On our website (shooff.my)

DataPurposeRetention
SHA-256 hash of IP address + dayCounting unique visitors (deduplication)24 months
User-Agent headerIdentifying browser/OS for support24 months
Referer headerUnderstanding traffic sources24 months
Country (from Cloudflare)Aggregate regional analytics24 months
Accept-Language headerLocale statistics24 months

We do not store raw IP addresses. IP addresses are hashed with a secret salt before being written to our database, so visitor identity cannot be recovered from our records.

We do not use cookies for tracking on the landing page. The administrator dashboard uses one HttpOnly session cookie restricted to staff access.

2.2 During purchase

DataPurposeRetention
PayPal order ID & capture IDPayment reconciliation, refunds7 years (tax compliance)
License key (generated by us)Entitlement tracking, transferabilityUntil key is revoked or refunded
Amount & currencyAccounting7 years (tax compliance)
Device identifier (hashed hardware UUID)Enforcing one-device-per-key policyUntil key is transferred or revoked

We do not receive or store your credit card number, CVV, billing address, or other payment instrument details. All payment processing occurs through PayPal, subject to PayPal's Privacy Statement.

2.3 In the shooff app

The app stores your media library, preferences, and license key only on your Mac at ~/Library/Application Support/shooff/. Media files are AES-256 encrypted with a password-derived key. The password never leaves your device.

The app periodically contacts our API (api.shooff.my) only for:

2.4 What we do NOT collect

3. How we use information

4. Third-party processors

We use the following infrastructure providers. Each has its own privacy practices.

These providers process data only under our instructions and strictly to operate the service.

5. International data transfers

shooff is operated from the Republic of Korea. Our API runs in asia-northeast3 (Seoul). Cloudflare and PayPal may process data globally. Where data flows outside your country, we rely on standard contractual clauses or equivalent legal safeguards offered by the processor.

6. Your rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

To exercise any of these rights, email [email protected]. We respond within 30 days.

6.1 EU / UK residents (GDPR)

Our lawful bases for processing are performance of a contract (processing payments, delivering the service you purchased) and legitimate interests (preventing abuse, improving the product). You have the right to lodge a complaint with your local supervisory authority.

6.2 California residents (CCPA/CPRA)

We do not sell or share personal information for cross-context behavioral advertising. You may request access to, deletion of, or correction of your data by contacting us.

6.3 Republic of Korea residents (PIPA)

Under the Personal Information Protection Act, you may request access, correction, deletion, or suspension of processing of your personal information. The data protection officer is reachable at [email protected].

7. Security

8. Children

shooff is not directed to children under 13 (or 14 in Korea). We do not knowingly collect personal information from minors. If you believe we have collected information from a child, contact us and we will delete it promptly.

9. Retention

Retention periods for each data category are listed in Section 2. Payment records are retained for 7 years to comply with Korean tax law. All other records are deleted or anonymized after 24 months.

10. Changes to this policy

We may update this policy to reflect changes in the service or the law. Material changes will be announced on shooff.my with at least 14 days' notice. Continuing to use the service after a change constitutes acceptance of the updated policy.

11. Contact

Questions or requests about this policy: [email protected]